Find answers to the most common questions about Horsin’ Around’s event management platform.
General Questions
What is Horsin’ Around?
Horsin’ Around is a comprehensive equestrian event management platform designed specifically for horse show organizers and participants. Our platform streamlines event creation, management, scoring, and result tracking for all types of equestrian competitions.
Which disciplines are supported?
Our platform supports all major equestrian disciplines including:
- Hunter/Jumper
- Dressage
- Eventing
- Western Pleasure
- Reining
- Barrel Racing
- Equitation
- And many more!
The scoring system can be customized for any discipline’s specific rules and formats.
Is Horsin’ Around available internationally?
Yes! Horsin’ Around is available worldwide. The platform supports multiple currencies, languages, and can be configured to follow different national federation rules.
Do I need to download anything to use Horsin’ Around?
No, Horsin’ Around is a web-based platform that works in any modern browser. There’s nothing to download or install. We also offer progressive web app functionality so you can add the application to your mobile device home screen for quick access.
For Organizers
Can I customize the entry forms for my event?
Yes, entry forms are fully customizable. You can add custom waivers, stabling options, and more based on your event’s specific needs.
How does Horsin’ Around handle payments?
We integrate with major payment processor Stripe. Entry fees are collected online and transferred to your account with detailed reporting. You can also record cash/check payments made onsite.
For Riders
Is there a cost to use Horsin’ Around as a rider?
No, creating a rider account is completely free. There are no fees to search for events, create horse profiles, or view results. Standard entry fees for events still apply and are set by event organizers.
How do I find events in my area?
After creating your account, you can search for events by location, date, discipline, or level. You can also save favorite venues or organizers to be notified when they post new events.
Can I get a refund if I need to withdraw from an event?
Refund policies are set by individual event organizers. Each event listing includes the specific refund policy information that applies.
How do I add multiple horses to my account?
From your rider dashboard, select “My Horses” and click “Add New Horse.” You can create profiles for an unlimited number of horses with detailed information about each one.
Technical Questions
Which browsers are supported?
Horsin’ Around works with all modern browsers including:
- Chrome (recommended)
- Safari
- Firefox
- Edge
We recommend using the latest version of your preferred browser for optimal performance.
Is my data secure?
Yes, we use industry-standard security practices including:
- SSL encryption for all data transmission
- Secure payment processing (we never store credit card information)
- Regular security audits and updates
- Compliance with data protection regulations
Who can see my personal information?
Your basic profile is visible to event organizers when you enter their events. Detailed personal information like contact details and payment information is protected and only visible to you. You can control privacy settings for your results and achievements.
Still Have Questions?
If you couldn’t find the answer to your question, please:
- Check our comprehensive User Guides
- Conact us
Our support team is available Monday through Friday, 9am to 5pm Mountain time. We are here to help you make the most of your Horsin’ Around experience!